Terms & Conditions

Terms & Conditions

Welcome to eSalesNepal. These Terms & Conditions govern your use of our website, services, and products. By accessing or using eSalesNepal, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using eSalesNepal, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. User Accounts

2.1 Account Registration

To access certain features of our website, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

2.2 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties, or for any other reason.

3. Products and Services

3.1 Product Information

We strive to be as accurate as possible in the descriptions of our products. However, we do not warrant that product descriptions, colors, information, or other content of the website are accurate, complete, reliable, current, or error-free.

3.2 Pricing

All prices are displayed in Nepalese Rupees (NPR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to modify prices at any time without prior notice.

3.3 Product Availability

Product availability is not guaranteed. We reserve the right to discontinue any products at any time. If an order is placed for a product that is out of stock, we will notify you and provide options including cancellation or substitution.

4. Orders and Payment

4.1 Order Acceptance

Your receipt of an electronic order confirmation does not signify our acceptance of your order. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

4.2 Payment Methods

We accept various payment methods including credit/debit cards, digital wallets, and cash on delivery. All payment information is encrypted and processed securely through third-party payment gateways.

4.3 Billing and Payment

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

5. Shipping and Delivery

5.1 Shipping

We ship to addresses within Nepal. Shipping times and costs vary based on your location and the shipping method selected. Estimated delivery times are not guaranteed.

5.2 Risk of Loss

All items purchased from eSalesNepal are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the shipping carrier.

6. Returns and Refunds

Please refer to our Return Policy for detailed information about returns, exchanges, and refunds. By placing an order, you acknowledge and agree to our return policy.

7. Intellectual Property

7.1 Website Content

The content of the eSalesNepal website, including but not limited to text, graphics, images, logos, icons, and software, is the property of eSalesNepal or its content suppliers and is protected by international copyright laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website strictly in accordance with these terms for the purpose of shopping for personal items.

8. User Conduct

You agree not to:

• Use the website for any illegal or unauthorized purpose
• Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information
• Use any robot, spider, scraper, or other automated means to access the website
• Attempt to gain unauthorized access to any portion of the website
• Interfere with or disrupt the website or servers
• Post or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable

9. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website, to understand our practices.

10. Disclaimer of Warranties

The website and its contents are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, or products included on this website.

11. Limitation of Liability

In no event shall eSalesNepal, our directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the website.

12. Indemnification

You agree to indemnify, defend, and hold harmless eSalesNepal and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference.

13. Governing Law

These terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Nepal.

14. Changes to Terms

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

15. Contact Information

Questions about the Terms & Conditions should be sent to us at: